The second-hand marketplace Members Share Frustration Regarding Size Updates
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its size classifications for women's and children's clothes failing to inform every member regarding the update.
Online Platforms Backlash
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches comparable marketplaces.
They have suggested members to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Changes
Previously, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
User Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The platform boasts over 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.
